Becoming Free of Failure
True failure is being unwilling to try or giving up too soon. Learning from trial and error is as natural as breathing and is part of our scientific method. Being wrong is not a failure; it is…
Virtual Power Plants
PG&E and Tesla recently announce the launch of their pilot program to create virtual power plant. This type of announced program is helpful in stimulating discussion, but…
Land of the Blue Sky and the Red Hero City
One of the perks of having international projects is traveling to distant, new places. Although I had a pretty busy schedule, I was able to experience some interesting places…
Team Performance Expectations and Outcomes
I once asked the boss of a neighboring company in Pennsylvania how his business was doing. Since his business was steel products manufacturing, I expected a negative response (public news at the time was that the U.S. steel industry was suffering)…
Managing Under-Performance
Some years ago, was instructed by a customer to remove and replace a resident service representative due to his poor performance. At the time, our company was going through big changes and I (as the supervisor) felt partially to blame…